Frequently Asked Questions:
Do you provide virtual and in-person counseling?
Yes, we provide both. In-person services take place at 430 Battleground Ave. in Downtown Greensboro, NC.
How much do sessions cost?
Individual therapy is $125 per session. In addition to self-pay, we do accept insurance (Aetna, Cigna, BCBS) and sliding scale rates may be available. Please contact us with specific questions.
What insurances do you accept?
We currently accept Aetna, Cigna, and Blue Cross Blue Shield (including the BCBS State Health Plan). We also accept self-pay.
How long/frequent are therapy sessions?
Sessions are typically 50-60 minutes long. Frequency varies by what is best for your specific needs, although most people start out with weekly therapy.
What is your cancellation policy?
We ask that you cancel or reschedule at least 24 hours prior to your appointment. If you cancel less than 24 hours prior to your appointment, you are responsibile for the full cost of the appointment. We understand that emergencies happen, and if this is the case, your situation will be taken into account.
What is a “Good Faith Estimate”?
If you are a self-pay client, you are entitled to a Good Faith Estimate of expected charges under the No Surprises Act. For more information, visit www.cms.gov/nosurprises or contact us at Brentnell Counseling.